Keep your IT infrastructure running smoothly all year round with Bluechip India's comprehensive Annual Maintenance Contracts (AMC) — covering hardware, software, networks, and servers for businesses across India.
An IT Annual Maintenance Contract (AMC) is a yearly agreement between a business and an IT service provider under which the provider takes responsibility for the upkeep, maintenance, and repair of the client's IT assets — including desktops, laptops, servers, printers, networking equipment, and software — for a fixed annual fee.
With Bluechip India's IT AMC, your hardware, software, and network infrastructure are proactively maintained throughout the year — reducing unexpected breakdowns, minimizing downtime, and extending the useful life of your IT assets. Instead of paying for repairs as and when they occur, an AMC gives you predictable IT costs and a dedicated support team that already understands your environment.
IT AMC plans generally fall into two categories, and Bluechip India offers both depending on your budget and risk tolerance:
Covers both labor and the cost of spare parts/replacement components within the contract value. This is the most predictable option — if a hard drive, RAM module, or power supply fails, it's replaced at no extra cost (subject to terms). Best suited for businesses that want zero surprise costs and the highest uptime guarantees.
Covers labor, preventive maintenance, troubleshooting, and remote/onsite support, but spare parts and major replacements are billed separately (typically at a discounted rate for AMC clients). This option has a lower upfront cost and suits businesses with relatively new hardware that's less likely to need part replacements.
Bluechip India's team will assess your existing hardware age, criticality, and budget to recommend the right AMC type — and can run a mixed model, e.g. comprehensive AMC for servers and critical infrastructure, non-comprehensive for desktops and peripherals.
While exact scope is tailored per client, a typical Bluechip India IT AMC plan for a small-to-mid-sized business covers:
Hardware diagnostics, OS reinstalls, driver and software updates, virus/malware removal, performance tuning.
Health monitoring, patch management, backup verification, performance optimization, and emergency response for downtime.
Switches, routers, firewalls and access points — configuration checks, firmware updates, and connectivity troubleshooting.
Driver setup, maintenance, consumable management coordination, and breakdown support.
A dedicated ticketing channel for end users, with defined SLAs for response and resolution.
Periodic reports on asset health, ticket trends, and recommendations for upgrades or replacements.
IT AMC pricing in India is typically structured per device, per server, or as a flat monthly/annual fee based on the total number of assets covered and the level of coverage (comprehensive vs non-comprehensive). While exact pricing depends on your specific environment, common pricing models include:
For an accurate quote, Bluechip India conducts a free IT asset audit to understand the age, condition, and criticality of your hardware before proposing AMC pricing. Contact us for a tailored AMC quote for your business in India.
AMC support delivered across our offices in Mohali, Vadodara, Kochi, and Indore, with engineers able to travel to client sites nationwide.
Pair your AMC with IT Support 24/7 for round-the-clock coverage beyond scheduled maintenance visits.
Our team holds certifications from Microsoft, Cisco, Dell, Lenovo, HP, Fortinet, and Sophos — covering the hardware and software stacks most Indian businesses run.
Scheduled health checks and monitoring catch issues before they cause downtime, rather than waiting for something to break.
An IT AMC is a yearly agreement where an IT service provider takes responsibility for maintaining a business's IT assets — desktops, laptops, servers, printers, and network equipment — for a fixed annual fee, covering preventive maintenance, troubleshooting, and breakdown support.
A typical IT AMC covers scheduled preventive maintenance, priority breakdown response, hardware and software troubleshooting, OS updates and security patching, network and server health checks, remote helpdesk support, and discounted spares and upgrades.
IT AMC costs in India are typically priced per device or server per year, or as a flat monthly fee covering an agreed number of assets. Pricing depends on whether the AMC is comprehensive (parts included) or non-comprehensive (labor only), and on the response time SLAs required.
Comprehensive AMC includes the cost of spare parts and replacement components within the contract value, giving the most predictable costs. Non-comprehensive AMC covers labor and maintenance but bills spare parts separately, usually at a discounted rate for AMC clients.
Yes. Bluechip India's IT AMC plans can cover desktops, laptops, servers, network equipment (switches, routers, firewalls), and printers — often with tighter response SLAs for servers given their criticality to business operations.
Preventive maintenance visits under an IT AMC are typically scheduled monthly or quarterly, depending on the plan, and include health checks, updates, and performance tuning to catch issues before they cause downtime.
Yes. Many businesses combine an IT AMC with IT Support 24/7 for complete coverage — the AMC handles scheduled maintenance and discounted repairs, while 24/7 support covers urgent issues outside scheduled visits.
For most small and mid-sized businesses, an IT AMC is worth it because it converts unpredictable repair costs into a fixed annual budget, reduces downtime through proactive maintenance, and provides a dedicated support team familiar with the business's IT environment.
